Page 301 - Peterson 85 Years and Going Strong
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 TOOLS OF THE TRADE—POSITIONS AND PROCESSES
QFS:
Quest for Success.
SIX SIGMA:
Process improvement methodology.
SME:
Subject matter experts who attend meetings when their expertise is relevant to the discussion.
GREEN BELT (GB):
Full-time member of a Six Sigma team who attends two to three meetings per week, with additional homework assignments.
BLACK BELT (BB):
Full-time position that leads a Six Sigma team through the entire Six Sigma process.
MASTER BLACK BELT (MBB):
Full-time position who leads projects and heads the entire QFS team.
DEPLOYMENT CHAMPION (DC):
Member of the Leadership Team who provides direction and leadership for the MBB and
QFS team.
PROJECT SPONSOR:
Peterson manager who sponsors a given QFS project.
PROCESS OWNER:
Person responsible for making sure the project maintains success after implementation.
DMAIC:
Define, Measure, Analyze, Improve, Control.
DMEDI:
Define, Measure, Explore, Develop, Implement.
PRE-DEFINE:
Additional step to pre-qualify projects for the full Six Sigma process to ensure they are viable and not a waste of company time and resources; also ensures a project is not too large.
DEFINE:
Specifies the scope of a problem that will be the focus of a QFS project.
MEASURE:
Researches and gathers all statistical and process data pertinent to a given QFS project.
ANALYZE:
Analyzes and compares all the data gathered to identify the root cause of the problem.
IMPROVE: Develops a solution.
CONTROL:
Follows the project for one year for accountability and any additional necessary improvements.
COPAR:
Complete and On-Hold Projects Annual Review. Every completed project is presented before entire company management for review and accountability.
QUICK SIGMA:
One-week intensive Six Sigma project.
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