Page 303 - Peterson 85 Years and Going Strong

Best in all we do
Kevin Sinclair, parts operations manager for PTI in San Leandro, in May 2015
as they came in. By doing that, we were able to cut the time in half.” Sinclair rented an addi- tional forklift from Cresco to help expedite the process. He bought extra racking for the ware- house. And he rented thirty containers to store the overflow, housed at Peterson Power in San Leandro, San Martin, and Portland.
The Great Game of Business attaches rewards to each phase of a project, which are pre-deter- mined by the participants themselves. Past re- wards have included a visit from the ice cream truck, tacos, going to an A’s game, or getting a twenty-minute break instead of the usual ten. Stage One of Operation Organize & Simplify rewarded each team member with $25 to spend at the Cat Emporium. Stage Two was a much bigger effort with a much bigger pay-off. “The second phase was getting everything staged, getting the containers dropped and set, and the warehouse organized so that there weren’t 350 pallets’ worth of stuff everywhere,” says Sinclair. “Once that was completed, we had a big lunch catered by a local Mexican restaurant. And be- cause we did so well for the year, we extended it to the entire dealership.”
Stage Two also had a Part B with an addition- al reward. “I challenged my guys to step it into high gear and get all that inventory put away by a certain date, and if they did, I’d do something extra for them. Because the faster we got it all inventoried into the system, shelved, and selling, the faster we’d start hitting our departmental goals. And they did it. So for their reward, they decided on a cool, custom-designed hoodie for the eleven of them only. What makes that prize
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