Page 97 - Peterson 85 Years and Going Strong

CORE VALUE: CUSTOMER FIRST
STANFORD ON ICE (1996-2011)
One of the best “gets” in Peterson Power’s rental history came in 1996 with Stanford University. It was a nail-biting, half-a-million-dollar decision that catapulted Peterson into a new market called Temperature Control. “I remember the day Roger [Wood] came into my office,” says Jeff Goggin,
then general manager for Peterson Power Systems. “I’d already discussed his proposal with Duane [Doyle Sr.] about buying three chillers, and he supported the idea. When I told Roger the news, he started freaking out because now he had to make it happen. There was a lot riding on his shoulders.”
That first Stanford job was a landmark decision with many different moving parts and players. Matt George, Peterson’s first temperature control expert, was working for York International at the time. “I was attending a class for York when they marched a Cat guy through, talking about rental chillers and how Cat was getting into the busi- ness.” Upon returning home, someone at Stanford contacted George about a quote for temporary chilling. And after reviewing the project, he dug out the Cat guy’s business card and gave him a call, who then put George in touch with Peterson.
Left to right: Chiller installation at Stanford University; Roger Wood receives the “Best of the Best” award from Duane Doyle Sr. in 1999
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