Page 28 - Peterson 85 Years and Going Strong
P. 28

 CORE VALUE: TEAMWORK
   DeSilva-Gates D8T in Peterson’s San Leandro shop in 2020
Today, no one understands the importance of that relationship better than Vandegriff. “DeSilva and Peterson have both been in business for a long time, so we know we’re going to get sup- port because of that consistency. There’s equity in our business relationship.” Back in 1990, that rapport led to DeSilva gaining access to Peterson’s internal computer system off-site—a sort of pre-PartStore capability.1 “We’re really proud of being the first,” states Vandegriff. “By hooking into Peterson’s computer, we were able to order our own parts and cut out a lot of time. Then it morphed to where we could check parts availability and fill our own backorders. So we’ve gone from being the first off-site ‘green screen’ to now, where our guys have laptops and wireless cards and order all their own parts. That’s been huge for us.” For the head of DeSilva’s entire centralized equipment fleet, that has translated into dollars saved, year-in and year-out.
 1 PartStore is a Cat-hosted online parts ordering system that allows customers to check availability and order their own parts 24/7.
26 | PETERSON: 85 YEARS AND GOING STRONG
Dave Vandegriff, DeSilva’s equipment manager
  




























































































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