Customers are Peterson’s greatest and most coveted asset. Our goal is to meet our customers’ varying needs better than any competitor. We provide our customers with products and services that meet their needs as they define them. We serve our customers in a manner that enhances their profitability and therefore their preference for Peterson and Caterpillar Products.

This partnership with our customer means that they can expect:

1. Courtesy and Convenience
2. Quick Response
3. Value to Match Needs
4. Done Once, Done Right
5. Effective Communication
6. Applying our Ingenuity to Unique Needs

Peterson is a team of loyal, hardworking and exceptionally skilled people who dictate the standard in our industry. We build and maintain a productive work environment that recognizes employee contributions and affords their personal satisfaction and achievement.

We continually evaluate our activities to improve our performance and focus our strength to achieve superior performance in all of our operations.

Our success in serving the customer will generate the means to ensure the health, growth and longevity of Peterson and its people.